At Vesur Beauty, we aim to provide a smooth and reliable shipping experience for every customer. This Shipping Policy explains our shipping destinations, order processing procedures, delivery estimates, and shipment-related services for purchases made through our website.

Please review this policy carefully before placing your order.

1. Shipping Destinations

Vesur Beauty currently ships orders exclusively to addresses within the United States.

Our checkout page is configured for U.S. domestic shipping only. Customers must provide a valid shipping address located within the United States to complete their purchase.

We do not offer international shipping at this time. Orders requiring delivery outside the United States cannot be processed through our website.

Please ensure that your shipping address is complete and accurate before submitting your order. Incorrect or incomplete address information may result in delivery delays or unsuccessful delivery attempts.

2. Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Order processing includes order verification, product preparation, packaging, and shipment arrangement.

Business days are Monday through Friday, excluding applicable public holidays. Orders placed during weekends or public holidays will generally begin processing on the next business day.

During periods of high order volume or other unforeseen circumstances, processing may take longer than usual. We appreciate your patience if additional time is required.

Please note that order processing time is separate from shipping and delivery time.

3. Shipping and Delivery Time

After an order has been processed and dispatched, the estimated domestic delivery time is generally 3–7 business days.

The estimated delivery schedule is as follows:

• Order Processing: 1–3 business days
• Estimated Shipping and Delivery: 3–7 business days after dispatch
• Estimated Total Time: Approximately 4–10 business days from order processing commencement, under normal operating conditions

These timeframes are estimates rather than guaranteed delivery dates. Actual delivery times may vary depending on the destination, carrier operations, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Customers should allow sufficient time for both order processing and transportation when planning a purchase.

4. Shipping Methods and Carrier Information

Vesur Beauty uses established domestic shipping services to facilitate the delivery of customer orders within the United States.

Depending on shipment requirements and service availability, our shipping carriers may include:

• United States Postal Service (USPS)
• United Parcel Service (UPS)
• FedEx

The carrier selected for an order may vary according to the destination, package characteristics, and shipping arrangements.

Carrier availability may change from time to time. The shipping carrier used for a particular order will depend on the arrangements applicable when the order is dispatched.

We aim to work with reliable shipping providers to support the timely and secure delivery of our products.

5. Shipping Fees

Applicable shipping fees, if any, will be displayed at checkout before you complete your purchase.

Customers should review the final order summary carefully to confirm the product prices, shipping charges, and applicable taxes before submitting payment.

Any shipping fees charged for an order will be included in the order total presented at checkout.

6. Order Confirmation and Tracking

After placing an order, customers may receive an order confirmation by email.

Once the order has been dispatched, shipment confirmation and tracking information will be provided when available.

Tracking updates may not appear immediately after dispatch. Please allow time for the carrier to receive and scan the package before checking the tracking status again.

Customers can use the provided tracking information to follow shipment progress and review the latest available delivery updates.

If tracking information has not been received or does not appear to update after a reasonable period, please contact our customer support team for assistance.

7. Shipping Address Accuracy

Customers are responsible for providing a complete and accurate U.S. shipping address at checkout, including the recipient’s name, street address, apartment or unit number where applicable, city, state, and ZIP code.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

We will make reasonable efforts to assist with address corrections before dispatch. However, we cannot guarantee that an address change will be possible once an order has entered processing or has been handed over to the carrier.

Additional delivery attempts, address correction services, or reshipping arrangements may be subject to carrier requirements and applicable charges.

8. Delayed or Missing Shipments

Although we make reasonable efforts to support timely delivery, delays may occur because of weather conditions, transportation disruptions, carrier operational issues, public holidays, incorrect address information, or other unforeseen circumstances.

If your shipment appears to be delayed, please first review the tracking information and the estimated delivery timeframe.

If your order has not arrived within the expected delivery window, contact our customer support team with your order number and tracking details, if available.

We will review the information and provide reasonable assistance in accordance with the circumstances and applicable carrier procedures.

9. Incorrect, Damaged, or Missing Items

If you receive an incorrect item, discover visible shipping damage, or believe that an item is missing from your order, please contact us promptly.

To help us review the issue, please provide:

• Your order number
• A description of the problem
• Clear photographs of the package and affected products, where applicable
• Relevant shipping or tracking information, if available

We will review your inquiry and advise you of the appropriate next steps in accordance with our applicable policies.

For information about return eligibility, exchanges, and refunds, please refer to our Refund and Return Policy.

10. Delivery Issues and Undeliverable Packages

Customers should ensure that someone is available to receive the package when required by the carrier and that the shipping address can be accessed for delivery.

If a package is returned to us because of an incorrect address, an unsuccessful delivery, or another delivery issue, we will review the circumstances and contact the customer when appropriate.

Depending on the situation, a reshipment or other resolution may be arranged in accordance with our policies and applicable law. Additional shipping charges may apply where permitted.

We are not responsible for delays caused by inaccurate shipping information supplied by the customer, but we will make reasonable efforts to assist in resolving delivery problems.

11. Changes to This Shipping Policy

Vesur Beauty reserves the right to update this Shipping Policy from time to time to reflect changes in our shipping arrangements, carrier services, business operations, or applicable legal requirements.

Any revisions will be published on this page with an updated effective date.

We encourage customers to review this policy periodically to remain informed about our shipping practices.