1. Introduction

Welcome to Vesur Beauty. This Privacy Policy explains how VESUR LLC (“we,” “us,” or “our”), operating under the brand name Vesur Beauty, collects, uses, stores, and protects personal information when you visit our website, browse our products, place an order, or communicate with our customer service team.

We respect your privacy and are committed to handling your personal information responsibly and transparently. By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website.

2.1 Personal Information You Provide

When you place an order, contact us, or use certain website features, you may provide information such as:

• Name
• Billing and shipping addresses
• Email address
• Telephone number
• Order details and purchase history
• Information you include in customer service inquiries or other communications

Please do not submit sensitive personal information through general contact forms unless it is necessary for your inquiry.

2.2 Payment Information

When you make a purchase, payment information is processed through the payment methods and payment service providers available at checkout. We may receive transaction confirmations, payment status, and limited payment-related details necessary to manage your order.

We do not intentionally store complete payment card numbers or card security codes on our website. Payment information is handled in accordance with the applicable privacy and security practices of the relevant payment service providers.

2.3 Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

• IP address
• Browser type and version
• Device type and operating system
• Pages viewed and products browsed
• Referring website or source
• Date, time, and duration of visits
• Website interactions and diagnostic information

This information helps us understand how visitors use our website, maintain website security, and improve the shopping experience.

2.4 Cookies and Similar Technologies

Our website may use cookies, pixels, and similar technologies to support essential website functions, remember preferences, analyze website traffic, and improve website performance.

Strictly necessary cookies may be used to provide core website functions, such as shopping cart operations and checkout security. Where required by applicable law, non-essential cookies and tracking technologies will only be activated after you provide the necessary consent.

You may manage cookie preferences through the available website controls or adjust your browser settings. Disabling certain cookies may affect some website features.

3. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill orders for our press-on nails and other products
• To arrange shipping and provide order updates
• To process payments, refunds, returns, and exchanges
• To respond to customer inquiries and provide customer support
• To maintain, operate, and improve our website
• To personalize product recommendations and shopping experiences where permitted
• To detect, investigate, and prevent fraud, unauthorized activity, and security incidents
• To maintain transaction records and comply with applicable legal obligations
• To send promotional communications where permitted by law and, when required, with your consent

You may opt out of marketing emails at any time by using the unsubscribe instructions included in the message. Opting out of marketing communications will not prevent us from sending essential messages relating to your orders or transactions.

4. How We Share Your Information

We do not sell your personal information for money. However, we may disclose personal information to certain third parties when necessary to operate our business or provide our services.

These third parties may include:

4.1 Service Providers

We may share relevant information with service providers that help us operate our website and fulfill customer orders, including:

• Payment processors
• Shipping and delivery providers
• Website hosting and technical service providers
• Customer service and communication platforms
• Website analytics and security service providers

These providers may process personal information only as necessary to perform their services, subject to applicable contractual and legal requirements.

4.2 Legal and Regulatory Requirements

We may disclose information when reasonably necessary to comply with applicable laws, regulations, legal proceedings, or valid requests from authorized governmental authorities.

We may also disclose information when necessary to protect our rights, property, customers, or website security, or to investigate suspected fraud or unlawful activity.

4.3 Business Transactions

If VESUR LLC undergoes a merger, acquisition, restructuring, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable legal requirements.

5. Sale, Sharing, and Targeted Advertising

We do not sell personal information for monetary consideration. However, certain disclosures of personal information through advertising cookies, analytics technologies, or similar tools may be considered “selling,” “sharing,” or processing for targeted advertising under certain U.S. state privacy laws.

Where applicable, you may have the right to opt out of such activities. We will provide the required privacy controls and honor valid opt-out requests in accordance with applicable law.

California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the CCPA), subject to applicable requirements and exceptions.

These rights may include the right to:

• Know the categories and specific pieces of personal information we collect, use, disclose, or retain
• Request deletion of personal information, subject to legal exceptions
• Request correction of inaccurate personal information
• Opt out of the sale or sharing of personal information, where applicable
• Limit certain uses and disclosures of sensitive personal information, where applicable
• Not be discriminated against for exercising applicable privacy rights

To submit a privacy request, please contact us using the details provided in the Contact Information section below. We may need to verify your identity before processing your request.

Where required by law, we will provide an appropriate method to exercise your opt-out rights, including a recognized opt-out preference signal when applicable.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer service, resolving disputes, maintaining business records, preventing fraud, and complying with legal obligations.

Order and transaction records may be retained for up to seven years after an order is completed when necessary for accounting, tax, legal, or business recordkeeping purposes, unless a longer retention period is required or permitted by law.

The actual retention period depends on the type of information, the purpose for which it was collected, and applicable legal requirements. When personal information is no longer necessary, we will take reasonable steps to delete, destroy, or de-identify it, subject to applicable law.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.

These measures may include access controls, secure website connections, restricted access to customer information, and the use of reputable third-party service providers.

However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by our website.

8. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we maintain about you
• Request a copy of certain personal information
• Request correction of inaccurate information
• Request deletion of personal information, subject to applicable exceptions
• Opt out of certain targeted advertising, sales, or profiling activities, where applicable
• Withdraw consent where processing is based on consent
• Appeal a decision concerning a privacy request, where required by applicable law

To exercise your rights, please contact us using the information provided below. We may request additional information to verify your identity and confirm that you are authorized to make the request.

We will respond within the timeframes required by applicable law. Certain requests may be denied or limited where a legal exception applies.

9. Children’s Privacy

Our website is intended for a general audience and is not directed to children under the age of 13. We do not knowingly collect personal information directly from children under 13 without the consent required by applicable law.

If we learn that we have collected personal information from a child under 13 in a manner that violates applicable law, we will take reasonable steps to delete that information.

Parents or legal guardians who believe a child has provided personal information to us may contact us to request assistance.

10. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, or other external platforms. These third parties may have their own privacy policies and practices.

We are not responsible for the privacy, security, or content practices of third-party websites that we do not operate. We encourage you to review the applicable privacy policies before providing personal information to those services.

11. Marketing Communications

We may send promotional emails about our products, collections, offers, or website updates where permitted by applicable law.

You may unsubscribe from promotional emails at any time by following the instructions provided in the email. After you unsubscribe, we may still send non-promotional communications necessary to complete transactions, provide customer support, or communicate important service information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, service providers, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this page. Where required by law, we will provide additional notice or obtain consent for material changes.

We encourage you to review this page periodically to remain informed about how we handle personal information.